With BDO Pay, BDO is steps up its digitization initiatives

With the development of a mobile payment app that connects directly to a client’s BDO account and credit card, BDO UNIBANK has expanded its digital banking channels, making banking even more easy, safer, and responsive to its clients’ demands.

This program, dubbed BDO Pay, would allow customers to make contactless payments for bills, online merchants, and numerous retailers across the country using their savings account or credit card.

BDO clients won’t have to switch between applications to transfer money from one account to another thanks to this new initiative. Furthermore, having a mobile payment app that is directly linked to a client’s bank account allows the latter to avoid paying cash-in fees on a regular basis.

Clients of BDO who already have an online banking account can utilize BDO Pay by installing the app from Google Play, App Store, or Huawei AppGallery. Existing clients who do not have an online banking account are invited to enroll first at online.bdo.com.ph. Clients can download and use the BDO Pay app as soon as their online banking account is activated.

Non-BDO customers are encouraged to open a BDO account in order to take advantage of the features of the aforementioned mobile payment software.

Upgrades to the digital experience for a better client journey

BDO, which has the most branches and ATMs in the country, has been improving its technology and security infrastructure in order to provide its products and services to clients in a faster, easier, and more secure manner.

“The digital efforts include not only technical infrastructure but also the overhaul of operational procedures and the engagement of professionals to enable the Bank to be more nimble and responsive to its clients’ needs,” according to BDO.

During the peak of the pandemic, the Bank’s BDO Online Banking and Mobile Banking channels saw a significant surge in usage, as they give BDO clients with rapid and easy access to all of their BDO accounts, including credit cards, savings, loans, and investments.

COVID-19 is hugely to blame for the rapid adoption of mobile and online banking habits around the world. This has prompted banks to embrace the benefits of digital banking and provide their customers with the flexibility and control to conduct bank transactions and payments without visiting a branch.

In the new normal in the Philippines, Filipinos are growing increasingly familiar with cashless purchases and internet financial activities. By 2023, the Bangko Sentral ng Pilipinas (BSP) intends to have 70 percent of adult Filipinos banked, with 50 percent of transactions (in terms of volume and value) being done digitally.